Manulife makes key Asia hires

13 March 2014   Category: News, Asia, Hong Kong   By Asia Asset Management

Manulife has announced the following new senior appointments in Hong Kong:

Ivan Chan: In his new role as assistant vice-president, business development, individual financial products for Manulife Hong Kong, he has a prime focus of expanding the company’s individual insurance business in Hong Kong, and marketing its wide range of insurance products through agency and other distribution channels.

Mr. Chan was most recently assistant vice-president, field management with Manulife Hong Kong, responsible for managing the sales and recruitment of its agency force and developing strategic directions for the team. Prior to that, he was transferred to Manulife Insurance Berhad, Malaysia as chief agency development officer in 2011, responsible for agency development, product development and related marketing functions. He joined Manulife in 1999 as a management trainee and took up several roles in individual product marketing and agency operations in both Hong Kong and Macau.

Kenneth Luk: He has been appointed as assistant vice-president, marketing and customer service for Manulife Hong Kong, responsible for formulating strategies and strengthening communications for customer-centric marketing programmes in relation to customer marketing, digital marketing and customer call centres, with a view to further enhancing customer experiences.

Mr. Luk has extensive experience in consumer banking, primarily in the areas of segment marketing and e-business. Before joining Manulife, he worked in several major banks with responsibilities spanning from customer touchpoint management to consumer marketing.

Martin Lau: In the newly created role as assistant vice-president, Greater China development at Manulife Asia, he is based in Hong Kong, responsible for supporting the company’s strategic initiatives for its Hong Kong, mainland China and Taiwan business units, and closely monitoring emerging business opportunities in the region.

Since joining in 2007, Mr. Lau has served in various roles and business units within Manulife, including investments, corporate, Asia division regional office, and Manulife-Sinochem Life. His most recent position was assistant vice-president, Asia corporate development, where he worked on a number of inorganic growth opportunities.